zeusqq Privacy Policy
This page describes what we collect when you use zeusqq and how we keep that data protected throughout your account lifetime and beyond. We at zeusqq collect personal information to verify your identity (KYC compliance), process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and settle your withdrawals. We do not sell your data to third parties, and we encrypt all communications between your phone or desktop and our servers.
Our privacy commitments reflect our operational reality: we hold your email, phone number, identity documents (ID photo, address proof), transaction history, and account activity logs. We store these in encrypted form on servers located primarily in Southeast Asia, subject to the data protection laws that apply in those jurisdictions. We delete personal documents 30 days after you close your account, unless regulation requires us to retain records longer.
If you have questions about how we handle your data after reading this policy, contact our support team via the in-app chat or email. We provide clear answers about what we do with your information and how you can request access, correction, or deletion of your records.
What Data We Collect on zeusqq
We collect information you provide directly and information we gather automatically. Directly provided: When you create a zeusqq account, you give us your email, phone number, full name, date of birth, and residential address. Before your first deposit, we ask for identity verification: a photo of your national ID card, passport, or driving licence, plus proof of address (utility bill, bank statement, or rental agreement). We use this information to comply with Indonesian financial regulations and to prevent fraud and money laundering.
Transaction data: We record every deposit, withdrawal, and bet you place on zeusqq. This includes the amount, timestamp, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and outcome. We keep transaction logs for seven years to satisfy regulatory audit requirements.
Automatic data: Our servers log your IP address, device type (Android phone, iPhone, desktop), browser type, and login timestamps. We use this to detect unusual access patterns (e.g., login from a new country) and to alert you if your account may be compromised. We also collect anonymised analytics about which games you view, how long you stay on each page, and which features you use most — this helps us improve zeusqq without identifying you personally.
- Email and phone
- We use these to send account notifications (login alerts, withdrawal status), password reset links, and important policy updates. You cannot opt out of security alerts.
- Identity documents
- Stored encrypted on isolated servers. Accessed only by our compliance team for KYC verification. Deleted 30 days after account closure unless law requires retention.
- Session logs
- IP address, device type, and login time are logged for security. Kept for 90 days, then aggregated into anonymised usage statistics.
How We Use Your Data
We use your data for four main purposes: account verification, payment processing, customer support, and regulatory compliance. Verification: We verify your identity to ensure you own the account and to prevent underage access, fraud, and money laundering. This is a legal requirement in jurisdictions where zeusqq operates.
Payment processing: We share your email, phone, and transaction amounts with our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banking partners) only to complete deposits and withdrawals. We never share your banking credentials or payment app passwords — you enter those directly into the payment provider's system, not into zeusqq.
Support and fraud prevention: Our support team accesses your account history to help resolve issues (e.g., if you report a withdrawal hasn't arrived). We also review transaction patterns to detect suspicious activity and to protect your account from unauthorised access. If we flag your account for review, we may ask you for additional documentation (e.g., proof of source of funds for large deposits).
Regulatory compliance: We report account and transaction data to Indonesian financial authorities as required by law. We also comply with international anti-money laundering standards, which may require us to freeze or close accounts if we detect activity linked to sanctions lists or known criminal networks.
Data Retention and Deletion on zeusqq
We keep personal documents (ID photo, address proof) in encrypted storage for 30 days after you close your account. After 30 days, we delete these files permanently. However, we retain your transaction logs for seven years to comply with financial record-keeping law — even if your account is closed, we may still be required to produce those records to regulators.
Your account email and phone number remain in our system indefinitely to prevent account recovery fraud (someone else claiming to be you and requesting password reset). If you want us to delete your email entirely, contact support and we can arrange a data deletion request, though this may prevent you from recovering your account later.
We delete anonymised analytics data (aggregate usage, most popular games, etc.) every 12 months. This data contains no personal information — it is only used to understand overall platform trends and to improve zeusqq's performance and features.
Third-Party Processors and Data Sharing
We do not sell your data. However, we do share information with trusted third parties who provide services on our behalf:
- Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and banking partners (mobile banking, local payment, online payment, e-wallet) receive your email, phone, and transaction details to process deposits and withdrawals.
- Video streaming providers: If you watch live casino streams on zeusqq, our video CDN (content delivery network) may log your IP address and session ID to deliver video efficiently.
- Email service provider: We use a third-party email platform to send password resets and account alerts. This provider has access to your email address and notification content only.
- Analytics provider: We use an analytics service (anonymised, no personal data) to track overall zeusqq usage patterns — most popular games, peak hours, device types.
- Compliance and audit partners: Independent compliance firms review our KYC procedures and financial controls. They may access anonymised account data only.
All third-party processors are contractually required to keep your data confidential and to use it only for the purpose we specified. We do not permit them to use your data for their own marketing or to share it further without our written consent.
Cookies and Local Storage on zeusqq
We use cookies (small files stored on your phone or computer) to keep you logged in, remember your preferences (language, theme, last game played), and to track basic analytics. Our cookies do not store your password or payment details — only a session token that expires after subject to verification of inactivity.
We also use local storage (data stored on your device by your browser or app) to cache game graphics and interface layouts so zeusqq loads faster on repeat visits. This data stays on your device; we cannot access it from our servers.
You can delete cookies and local storage anytime through your browser or app settings. If you do, you will need to log back into zeusqq and re-enter any preferences, but your account data remains intact on our servers.
Security and Encryption
All communication between your phone (iOS or Android) or desktop and zeusqq servers uses TLS 1.3 encryption. This means your password, account balance, and transaction details cannot be read by anyone intercepting your internet connection. We do not store passwords in plain text — we hash them using industry-standard algorithms, so even our own support team cannot see your password.
Our servers use firewalls, intrusion detection, and regular security audits to protect your data from unauthorised access. We also employ two-factor authentication (2FA) as an optional feature — if you enable it, every login requires a code we send via SMS or email, providing an extra layer of protection.
Your Rights and Contact Information
You have the right to access, correct, and delete your personal data held by zeusqq. You can request these actions by contacting our support team with a clear request and photo ID. We process access requests within 7 business days; correction and deletion requests may take longer depending on regulatory requirements.
You also have the right to request that we restrict how we use your data — for example, you can ask us not to use your email for promotional messages (though we will still send security and account alerts). Contact support to make a restriction request.
If you believe zeusqq has mishandled your data or violated this policy, you can file a complaint with our support team or with the Indonesian data protection authority. We commit to responding to complaints within 14 days.
Contact us: Email our support team via the in-app chat or at [email protected] for any privacy questions. We reply within one business day.
Our services are available only where local law permits. If you access zeusqq from a jurisdiction where we do not operate, we may suspend your account and forfeit any funds to comply with local law.
Policy Updates and Final Notes
We may update this privacy policy from time to time to reflect changes in law or our practices. When we make material changes, we notify you via email and by posting the updated policy on zeusqq. Your continued use of the platform after an update constitutes acceptance of the new policy. If you disagree with any changes, you can close your account and request a withdrawal of your balance.
This privacy policy applies to zeusqq.win and our Android app. Other zeusqq properties (if any) may have separate privacy policies. We recommend reviewing any privacy policy before using a new zeusqq service.
We take your privacy seriously because it is fundamental to trust. We do not treat your data as a commodity to be sold or exploited — it is information we hold in confidence to serve you better and to comply with law. If you have feedback on how we could improve our privacy practices, contact support and share your suggestions.